Privacy Policy
1 – Privacy Policy
Simple Wallet (“we”, “our” or “us”) operates the Simple Wallet website https://www.simplewallet.one (here and after referred to as the “Website”) and provides the Simple Wallet extension for Google Chrome (here and after referred to as the “Platform”) and other Simple Wallet services (referred together as the “Services”).
This Privacy Policy is expressly incorporated into our Terms of Service for the Website.
2 – What Does This Privacy Policy Cover?
When using our Services or accessing the Website, you may provide us with your personally identifiable information (“Personal Information”). This Privacy Policy describes how we collect and use the personal information you may provide on our Website or using our Services. It also describes the choices available to you regarding our use of your personal information.
This Privacy Policy is also applicable to any personal information that our business partners, subsidiaries and affiliates may share with us or that we may share with them.
3 – What Information Do We Collect?
Platforms Information:
API requests: When you or another user accesses the Simple Wallet extension, we receive your public address and balances of your address
Validator API requests: We store requests sent by the extension to the API
Information you provided to us
We collect information about you when you input it into the Services or otherwise provide it directly
Information you provide through our support channels: The Services may also include our customer support, where you may choose to submit information regarding a problem you are experiencing with a Service. Whether you designate yourself as a technical contact, open a support ticket, speak to one of our representatives directly or otherwise engage with our support team, you will be asked to provide contact information, a summary of the problem you are experiencing, and any other documentation, screenshots or information that would be helpful in resolving the issue.
Private key information: Simple Wallet generates or requests a private key for the address to sign transactions. Simple Wallet doesn't send or manage this information in any way. It is stored in the Chrome storage locally that can only be unlocked by your password and is only accessible to the extension when you approve it for the purpose of transaction signing
Information we collect automatically when you use the Services
We collect information about you when you use our Services, including browsing our websites and taking certain actions within the Services.
Device and Connection Information: We collect information about your computer, phone, tablet, or other devices you use to access the Services. This device information includes your connection type and settings when you install, access, update, or use our Services. We also collect information through your device about your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. How much of this information we collect depends on the type and settings of the device you use to access the Services
Web browser cookies: Our Website and Simple Wallet extension may use “cookies” to enhance your user experience. Your web browser may place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to reject cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of the Website may not function properly.
Please also note that “cookies” are used to collect general usage and volume statistical information that does not include personal information.
We may use a third party service provider or our business partners to gather information about how you and others use our Website. For example, we will know how many users access a specific page and which links they clicked on. We use this aggregated information to understand and optimize how our Website is used.
Links to Other Web Sites
Our Website may include links to other web pages whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read a privacy policy of any website you visit.
4 – How we use information we collect
How we use the information we collect depends in part on which Services you use, how you use them, and any preferences you have communicated to us. Below are the specific purposes for which we use the information we collect about you.
For research and development: We are always looking for ways to make our Services smarter, faster, secure, integrated, and useful to you. We use collective learnings about how people use our Services and feedback provided directly to us to troubleshoot and to identify trends, usage, activity patterns and areas for integration and improvement of the Services.
Customer support: We use your information to resolve technical issues you encounter, to respond to your requests for assistance, to analyze crash information, and to repair and improve the Services.
For safety and security: We use information about you and your Service use to verify accounts and activity, to monitor suspicious or fraudulent activity and to identify violations of Service policies.
To protect our legitimate business interests and legal rights: Where required by law or where we believe it is necessary to protect our legal rights, interests and the interests of others, we use information about you in connection with legal claims, compliance, regulatory, and audit functions, and disclosures in connection with the acquisition, merger or sale of a business.
With your consent: We use information about you where you have given us consent to do so for a specific purpose not listed above. For example, we may publish testimonials or featured customer stories to promote the Services, with your permission.
5 – How, and With Whom, Is Collected Information Shared?
We are not disclosing any of your information to anyone.
We may store some of your personal information on the side of our service providers, business partners, subsidiaries and affiliates when we use their services. Their list and services include, but not limited to:
- tilda.cc - website creation tool. Website logs are stores there
We do not sell, lease or transfer your personal information to third parties, but we may and sometimes shall disclose your personal information if one of the following circumstances occur:
as required by law such as to comply with a subpoena, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
if we are involved in a merger, acquisition, or sale of all or a portion of our assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information;
to any other third party with your prior consent to do so.
6 – What Information About Me Is Public?
No information about you is public
7 – How we store and secure information we collect
Information storage and security
We use data hosting service providers in the United States to host the information we collect, and we use technical measures to secure your data.
The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
Non-public Personal Information that you share with us will be protected using industry-standard techniques. We seek to protect your non-public Personal Information to ensure that it is kept private; however, we cannot guarantee its security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
If you have any questions about security on our Website, please contact us at hello@simplewallet.one.
How long we keep information
As we do not keep any sensible data that can be personalized, it is stored indefinitely.
8 – How Can I Delete Information Kept by You?
We do not store any information that can be personalized and therefore cannot delete it.
9 – What Happens When There Are Changes to this Privacy Policy?
We may update and amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we amend this Privacy Policy, we will notify you by posting an announcement on the Website. If we make any material changes to this Privacy Policy, we may also choose at our discretion to notify you through the Services and/or by sending you an email.
You are bound by any update and amendment to the Privacy Policy when you keep using our Website and our Services after such update or amendment has been first posted on the Website.
We encourage you to periodically review this page for the latest information on our privacy practices.
10 – What If I Have Questions or Concerns?
If you have any questions or concerns regarding this Privacy Policy and our practices in accordance with thereof, please send us a detailed message at hello@simplewallet.one. We will make every effort to resolve your concerns.
Effective Date: August 1, 2022
Copyright 2022 Simple Wallet, all rights reserved.